Returns and refunds

At Fifteen & Fierce, customer satisfaction is important to us. Please review our policy before making your purchase.

All Sales Are Final

Due to the nature of our products and for hygiene reasons, all sales are final. We do not offer refunds or exchanges unless you receive an incorrect or damaged item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.

Please include:

    •    Your order number

    •    A description of the issue

    •    Clear photos of the item and packaging

Once your claim is reviewed and approved, we'll send a replacement (if available) or issue a store credit or refund.

Non-Returnable Items

We do not accept returns or exchanges for:

    •    Sale or clearance items

    •    Worn, washed, or altered items

    •    Items without original tags

    •    Items with stains, odors, or signs of wear

Order Cancellations

Orders may only be canceled within 2 hours of purchase. After that, orders begin processing and cannot be canceled.

Refunds

If a refund is approved, it will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Us

If you have any questions about your order or this policy, please contact us at:

Email: support@[email protected]

Thank you for shopping with Fifteen & Fierce. We appreciate your business and look forward to helping you look fierce for less! 💕